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心心念念的衣服鞋子買來后
發(fā)現(xiàn)尺碼不合適或
和想象中的相差太大
這個時候我們就會想
申請退貨退款了
那么“退款退貨”用英語怎么說?
關(guān)于購物你需要知道的詞匯都有哪些?
Cart n. 購物車
Deliver v. 投遞,遞送
Delivery n. 送貨
Receipt n. 收據(jù),小票
Complain v. 投訴
Return n. / v. 退還
Refund n. / v. 退款
out of stock 缺貨
“退貨退款”的英文
return /r??t??rn/ 退貨
refund /r?'f?nd/ 退款
一般“退款退貨”也不是說退就能退的,一定要帶上你購買結(jié)賬時給你的購物小票,憑票退款或者退換貨。
the receipt 購物小票
退款方式:
back on credit card 退回信用卡
refund your money 退現(xiàn)金
情景對話
今天是星期六晚上,史密斯太太準備把她買的T恤退換掉。
Shop Assistant: What can I do for you?
我能為你做什么?
Mrs S: I bought this T-shirt for my son this afternoon, but it doesn't fit him, it's too small.
今天下午我給我兒子買了這件t恤,但是不適合他,太小了。
Shop Assistant: Do you want to change it or get a refund.
你是想要換貨還是退款呢?
Mrs S: I'd like to change it for a larger size. Do you have these in large?
我想換件大一點的。你們有大號的嗎?
Shop Assistant: I'll just check. Let's see, yes we have large or extra large, which would you prefer?
我來查一下。看一下,有的,我們有大號的和特大號的,您更傾向于哪一個?
Mrs S: I think large will be fine, it's for my son.
我覺得大號就可以了,給我兒子。
Shop Assistant: That's fine, if it doesn't fit just bring it back again. If you take it to the customer service desk, they'll sort it all out for you.
沒關(guān)系,如果不合適就把它拿回來。你把它拿到客戶服務(wù)臺,他們會為你解決的。
Mrs S: Thank you. Just as a matter of interest do you give refunds?
謝謝你!我還想再問一下,你們這支持退款嗎?
Shop Assistant: Yes, of course. You can bring any clothing items back up to three weeks after purchase, but you must keep the reciept.
是的。當然。任何衣物在購買后三周內(nèi)都可以退,但必須保留收據(jù)。
Mrs S: I see, thanks again.
我明白了,再次感謝。
Shop Assistant: You're welcome.
不客氣。
今天的內(nèi)容都學會了么?
歡迎評論交流心得~