這節(jié)課你會學(xué)習(xí)到當(dāng)向服務(wù)代表談?wù)摶ヂ?lián)網(wǎng)連接時你能夠用到的短語和單詞
Reporting an internet problem
報告網(wǎng)絡(luò)問題
Ami: I need somebody to come over and fix my Internet.
Ami:我需要人過來修我的互聯(lián)網(wǎng)
Assistant: What’s the problem with your Internet?
Assistant:你互聯(lián)網(wǎng)出了什么問題?
Ami: I’ve been experiencing connecting problems.
Ami:出現(xiàn)了連接難題
Assistant: How long has your net been like this?
Assistant:出現(xiàn)這樣的情況多久了?
Ami: It’s been a couple of days now.
Ami:現(xiàn)在已經(jīng)有好幾天了
Assistant: Can you connect to the wi-fi signal?
Assistant:你能連接到wifi不?
Ami: I can connect alright, but I can’t surf.
Ami:我能連接到,但不能上網(wǎng)
Assistant: Hmm... I will send someone right along to take a look.
Assistant:嗯,我馬上派人過去查看一下
Choosing an Internet connection
選擇網(wǎng)絡(luò)連接
Ami: I’d like to have the Internet on my computer.
Ami:我想到電腦上上網(wǎng)
Assistant: What kind of connection do you want?
Assistant:你想要哪種網(wǎng)絡(luò)連接?
Ami: I don’t know. What are the options?
Ami:我不太了解,有什么選擇?
Assistant: You can get either get dial-up or DSL.
Assistant:你可以選擇撥號連接或者DSL連接
Ami: Which one do you recommend?
Ami:你推薦哪一種?
Assistant: DSL is the best. It won’t tie up your phone line.
Assistant:DSL最好,這不會占用你的電話線
Ami: Great! That means I can use my phone and internet at the same time.
Ami:太好了,這意味著我能夠同時使用電話和電腦
Assistant: That’s correct! You can.
Assistant:正確,你能夠
Ami : Alright. I will go for DSL.
Ami:好的,我選擇DSL
Installing high speed internet
安裝高速網(wǎng)絡(luò)
Ami: I need to get a high speed Internet connection.
Ami:我想要獲取高速網(wǎng)絡(luò)連接
Assistant: Do you want me to send someone to your office to tell you about the options?
Assistant:你想要我派人到你辦公室告訴你一些選項?
Ami: Yeah! That sounds like a good idea. Please send someone.
Ami:是的,聽起來很不錯,請派些人過來吧
Assistant: When do you want her to visit?
Assistant:你想要她什么時候過去?
Ami: Can she come on Friday?.
Ami:這周五她能過來嗎?
Assistant: The only time we can come is on Friday is at 3.30 pm.
Assistant:星期五我們能過去的時間只有下午三點半
Ami: That’s perfect. See you on Friday.
Ami:好的,那星期五見
Ordering internet services
訂購網(wǎng)絡(luò)服務(wù)
Ami: I would like to order cable Internet.
Ami:我想訂購有線網(wǎng)絡(luò)
Assistant: Okay. Which plan would you like to order?
Assistant:行,你想訂購哪一種方案?
Ami: I am not sure. What are the plans available?
Ami:我不太懂,有哪些方案可供選擇?
Assistant: We have Internet plans starting from $10 a month to $150 a month.
Assistant:我們網(wǎng)絡(luò)方案從每月10元到每月150元不等
Ami: I want a high-speed 24 -hour connection.
Ami:我想訂高速24小時連接的
Assistant: You could get the $50 monthly plan. It’ll give you unlimited download at a speed of 4 MBPS.
Assistant:你可以用每月50元的那種方案,它最大會帶給你4M的下載速度
Ami: That sounds good. I think I will order that.
Ami:聽起來很好,我選擇那款方案。
【詞匯筆記】
Service Representative : A Service Representative is a person who is at your location to install, configure, or repair a system.
Internet Connection : It is the connection by the means of which you are able to connect to the internet.
Connection Problems: When you are unable to connect to the internet or phone because of several different reasons.
Wifi Signal : It is a wireless internet connection that is mostly used these days.
Surf : Surfing means to be engaged in looking at a variety of things casually, especially while browsing the internet or television connections.
Dial-up Connection : Dial-up access is just like a phone connection, except that the parties at the two ends are computer devices rather than people.
DSL Connection : It means a digital subscriber line, which is much faster than a regular phone connection.
Phone Line : It is a telephone connection.
Recommend : To recommend means to advise or suggest something as a course of action.
Order : The arrangement or disposition of people or things in relation to each other according to a particular sequence, pattern or method.
Cable Internet : It's the internet access via the cable companies.
Unlimited Download : This means you can download as much as you like.