Y: Could I have a refund on this?
Y:這件東西我可以退款嗎?
X: I'm afraid you can't.
X:恐怕不能。
Y: Then can I exchange it for something else with the same price?
Y:那我可以交換等值的其他東西嗎?
X: Just a moment. Let me find out. Our manager will be here in a minute. So will you speak to him?
X:等一下,讓我問問看。我們經(jīng)理馬上就來,您愿意和他談?wù)剢?
Y:OK. I will.
Y:好的,我愿意。