北師大版高中英語模塊11--Unit31(4)-1

[00:03.34]Unit 31 Task:"rant"about something you hate [00:09.81]2 Read four people's ranting [00:13.88]about things they hate. [00:16.23]What does each person hate most? [00:19.36]What reasons do they give? [00:21.76]Catherine:What I really hate is automated [00:26.02]telephone answers. [00:28.54]When you try to phone up a company, [00:30.69]and you get a recorded voice and you have to [00:33.24]choose different options on this. [00:35.27]They tell you press one if you have a problem [00:37.68]with your invoice or press two [00:39.78]if you have a problme with something esle. [00:41.74]And it's nver specific to what you want to [00:44.01]speak about and you never know [00:45.51]which one to choose. [00:47.17]And it takes you like three minutes [00:49.19]to get through to speak to an actual person [00:51.22]and it's costing you money all this time. [00:53.83]And it's very frustrating. [00:55.78]I was phoning a hospital the other day [00:58.22]and I wanted to speak to somebody specifically. [01:01.82]And I spoke to a person and she said, [01:03.76]"Is it about appointments?" [01:04.81]and I went "Well,kind of..." [01:06.64]And she immediately put me through [01:08.50]to this automated thing without even saying [01:10.82]"I'm just putting you through." [01:12.07]Just like blunt of... [01:13.60]and that was something that didn't answer [01:15.75]my questionat all. [01:16.96]I had to put the phone down [01:18.18]and phone up again to actually speak to a human [01:20.31]So I hate them. [01:20.88]

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