[00:02.69]READING
[00:05.15]Page 3
[00:07.78]Body Language
[00:10.55]Debbie and Simon are students.
[00:15.41]On Saturday mornings,when they are not at school,they are at work.
[00:22.86]They have part-time jobs with the Sunbeam Travel Company.
[00:29.34]They are sitting in the office.
[00:33.46]Debbie and Simon looked up as the door opened and a middle-aged,
[00:41.20]well dressed lady entered.
[00:45.24]She glanced at them both,hesitated a moment,
[00:51.49]then walked over and sat down opposite Debbie.
[00:57.65]Debbie greeted her cheerfully,and they got down to business.
[01:04.31]"I want to go by train from Germany to Paris.Can you...?"
[01:12.86]Simon sighed,picked up some paper from his desk and took it over to the fax machine
[01:22.31]Mr Yang,one of Sunbeam's senior employees,was standing there.
[01:30.25]He said,'What's up,Simon?You don't look very happy.'
[01:37.52]'Nothing,'Simon said.
[01:42.06]Mr Yang put his hand on Simon's shoulder.
[01:48.83]'Come on,'he said.
[01:52.35]'Tell me.I'm your friend as well as your colleague.'
[01:59.12]He gave an encouraging smile.
[02:03.48]'It's the customers,'Simon said.
[02:08.63]'They always prefer Debbie to me.I can't understand it.'
[02:16.49]'I can.It's the way you communicate.'
[02:22.45]'How can that be?' Simon said.
[02:27.41]'Communicating is more than speaking and listening,Simon.
[02:34.38]Your body language is important,too.'
[02:39.14]'What kind of language is that?'
[02:43.29]'It's the way you stand and sit and walk.
[02:49.46]It's your gestures and the expression on your face and in your eyes.
[02:57.01]Your whole appearance communicates things,even when you're not speaking.
[03:04.87]'The way you look at customers doesn't give them a good impression Simon.
[03:11.24]For example,you often rest your head on your hand.
[03:18.09]You look downwards.
[03:21.74]You don't smile.You don't turn your head or your body towards the customers.
[03:30.21]But look at Debbie. She's holding her head up.
[03:36.58]She looks at a customer's eyes. She smiles.
[03:43.74]She turns her head and her body towards the customers.
[03:50.90]Your body language is telling customers to go away.
[03:58.03]Debbie's is making them feel welcome.
[04:03.46]That's why they go to her,and not to you.
[04:09.21]After that,Simon tried to improve his body language.
[04:16.18]He sat up and smiled at the customers.
[04:21.83]This seemed to work.
[04:25.38]Minutes later,a very beautiful girl entered She looked at Debbie and Simon
[04:35.41]and without hesitation sat down opposite Simon and gave him a big smile.
[04:45.26]A few moments later,she left,still smiling.
[04:52.70]Mr Yang came over at once and said,
[04:57.98]'Well,Simon,you certainly made a good impression on that customer.Well done.'
[05:06.83]'That wasn't a customer,'Simon said.
[05:11.20]'That was my sister.She wanted to borrow some money for lunch.'
[05:18.75]LISTENING
[05:21.31]Page five
[05:23.94]Recognizing key words.
[05:27.29]You are going to hear a passage about ballet.
[05:31.15]Supply the missing words.
[05:34.32]Ballet is a special form of art.
[05:38.16]It is based on the dancers' steps and their graceful gestures and movements
[05:44.71]Ballet can tell stories or express moods.
[05:49.39]But it always presents ideas through dance instead of speech.
[05:55.03]This type of classical dance began about four hundreds years ago.
[06:01.20]Gradually,it became a stage show on its own in the eighteenth century.
[06:07.86]Today,ballet has become a favorite means of entertainment for many people in China
[06:15.51]Through television,live broadcasts of 'Swan Lake'
[06:21.07]and 'Sleeping Beauty' have entered millions of ordinary people's homes.
[06:27.45]To become a ballet dancer is no easy job.
[06:32.49]First of all,the dancers have to be of a certain height and build.
[06:38.73]Training usually starts at an early age
[06:42.99]and the dancers have to practise very hard every day in the dance studio.
[06:49.16]They learn to control their muscles and dance on points;
[06:54.30]they also learn to use their special body language
[06:59.16]to signal all kinds of messages with charm and beauty.
[07:05.43]SPEAKING
[07:07.99]Pages 11 and 12
[07:11.83]A Talk time
[07:15.49]Stress [Revision]
[07:19.56]Exercise A1
[07:23.64]hesitate open senior appearance communicate encouraging employee prefer.
[07:40.59]Exercise A2
[07:44.54]1 Debbie and Simon are students.
[07:52.61]2 The door opened,and a beautiful girl entered the room.
[08:04.15]3 He put his hand on Simon's shoulder.
[08:13.61]4 She sat down and smiled at him.Rhythm (strong and weak sounds)
[08:24.66]In stressed syllables,
[08:28.60]we give the vowel sounds a strong pronunciation (clear and long).
[08:37.07]In unstressed syllables,
[08:41.43]we give the vowel sounds a weak pronunciation (unclear and short).
[08:50.68]This adds rhythm to words and sentences when we speak.
[08:57.34]Exercise A3
[09:01.78]among Canada enter limited opposite
[09:14.14]Exercise A4 about animals elected instant nobody
[09:30.80]Exercise A5
[09:34.95]1 There's a plane for America every day.
[09:42.09]2 Debbie's gone to work.She'll be back about five o'clock.
[09:50.55]3 How much will a ticket to Tokyo cost?
[09:57.60]4 When you see Simon,can you give this book to him?
[10:05.18]Exercise A6
[10:09.72] There once was a man called Ted Heath.Who sat on his set of false teeth.
[10:19.78] He said,with a start,'Oh,bless my poor heart!I've bitten myself underneath!'
[10:30.23]MORE LANGUAGE INPUT (1)
[10:34.28]Reading Page 18
[10:38.64]Eyes and language
[10:41.91]Throughout the history of mankind.
[10:45.96]People have always communicated with body language.
[10:50.92]That is perhaps why,in many situations,
[10:55.75]the way you say something is far more important than the thing you say.
[11:02.80]Eye contact is sometimes the key to communication.
[11:08.08]It can signal friendliness or hostility,
[11:13.12]interest or boredom,and understanding or misunderstanding.
[11:19.89]Eye contact is important in many countries.
[11:24.43]In Western culture,maintaining eye contact in conversations is necessary.
[11:31.10]As a matter of fact,
[11:34.33]a Westerner might consider lack of eye contact as lack of attention or interest.
[11:41.10]In Spain,France,Italy and Greece.
[11:46.66]Where people stand close together talking to each other,
[11:51.42]eye contact is more frequent and lasts longer.
[11:56.75]Eye contact is a subtle thing.
[12:00.38]If you do not have it,you might be considered impolite.
[12:05.63]But too much eye contact could also lead to trouble,
[12:11.27]for staring at others is considered rude and should always be avoided.
[12:17.33]Listening
[12:19.79]page 20
[12:22.53]Tips on interviews
[12:25.90]When you go for an interview,don't forget the following:
[12:31.15]Knock on the door and enter the room politely,don't rush in.
[12:37.63]Sit down quietly.
[12:40.97]Don't take seat without being invited.
[12:45.34]Look at the interviewer and make eye contact.
[12:49.98]Don't look sideways.
[12:53.35]Be calm and confident.
[12:57.19]Don't get too nervous.
[13:00.56]Sit properly.
[13:03.52]Don't stretch your legs.
[13:06.86]Listen attentively.
[13:10.02]Don't brush your hair with your hand.
[13:13.78]Talk frankly and wisely.
[13:17.83]Don't pretend to know what you actually don't know.
[13:22.59]Be sincere and serious.
[13:26.14] Don't tap your pen on the table.