Conversation 1
A: Advanced reservation. Can I help you?
B: Yes. I’d like to change my reservation.
A: Your name, please.
B: It’s Tom spike. T-O-M-S-P-I-K-E.
A: Yes, you‘ve booked double room for Mr. and Mrs. Smith from 11 to the 15.
B: Oh, yes, but their plane is late. They won’t be there on 11.
A: And now you want to change your booking, do you?
B: Yes, could I change my reservation from the 11 to the 13.
A: Of course, anything else, sir?
B: Oh, yes, actually, it’s for a couple and their little daughter, Linda, and is there extra charge forchildren?
A: If the child is under 16, and I’ll put another extra bed in the room, the charge is 10 dollars pernight.
B: Ok, thank you. Goodbye.
A: You’re welcome.
Conversation 2
A: Taxi service here, can I help you?
B: Yes, please. I’d like a taxi in about 10 minute’s time.
A: Ok, where are you going from?
B: I met the Friendship Hotel, my name is Tina Jason
A: Well, there’s about 15 minutes’ way.
B: Yes, that will be fine.
A: .Where are you heading for, Mrs. Jason?
B: I want to go to the airport.
A: What’s your airplane’s time?
B: 11:30. I’m catching the plane to Hong Kong.
A: Right. Could you wait on the entrance of the hole man.
B: All right, I’ll be there. Let me see that be 10:50.
A: Yes, ok. 10:50, I’ll be right over.
B: Thanks. Goodbye.
A: Goodbye.
Conversation 3
A: Good morning, can I help you?
B: Good morning, I’d like to make a reservation to Guangzhou for next second.
A: Just wait a minute, please. I’m sorry sir, there is no ticket available on that day, but we have fivefor Guangzhou the next day.
B: May I inquire about the departure time?
A: 9:12 flight the morning, and 14:00 the afternoon.
B: When will the plane reach the morning flight?
A: At 6:15.
B: Ok, I’d like to book a ticket for this one.
A: All right sir, please retaken from your ticket no later than 12 noon two days before the flight.Otherwise your reservation will automatically be canceled.
B: Yes, I know, what’s the fee?
A: it’s 1200 RMB not including ground transportation fees between the airport and downtown.
B: I see. It will be doubled for the round trip.
A: Right sir, and please not forget to bring a village travel document with you when you buy thetickets.
B: I will.
Conversation 4
A: Advanced tickets for Starwall are still available?
B: What day, sir?
A: 31 this month.
B: Let me see. That Saturday isn't in. I’m sorry all the tickets that day have been sold out.
A: That’s too bad. How about the following Saturday, June, 7th.
B: Just a minute. Yes, tickets are still available for June, 7th.
A: Well, when can I reserve seats?
B: Please come in for the tickets reservation in this theatre on advanced sales window 11:3 in themorning and 6:30 in the evening.
A: All right. I’ll be there around noon tomorrow.
B: Thank you.
Conversation 5
A: Beijing theatre. May I help you?
B: Yes, I would like to reserve a seat for your circus show. Do you have a reserved seat fortomorrow evening?
A: No, tomorrow seats are sold out. You might ask ticket broker.
B: What? Ticket broker, where can I find him?
A: There’s usually one around your hotel, you can ask for them to buy one.
B: By the way, what time the show will begin?
A: It begins at 7p.m.
B: Thank you for your information.