英語(yǔ)流行話題聽(tīng)力:Unit63 情商之說(shuō)

[00:00.10] Unit 63 The concept of EQ We have been conditioned to believe that IQ is the best measure of human potential. [00:11.08] In the past 10 years, however, researchers have found that this is not necessarily the case -- that in fact, [00:18.32] your emotional intelligence quotient( EQ) might be a greater predictor of success. [00:25.34] We learned to feel before we learned to think. [00:28.49] The strong physical reactions we have when we feel anger, happiness, love, surprise, disgust and sadness, [00:36.31] for example, illustrate the idea that emotions went before intelligence. [00:43.26] IQ is essential for learning and mental development. [00:46.54] EQ is a person's ability to understand his or her own emotions and the emotions of others and to act appropriately based on this understanding, [00:57.52] and it is more important for happiness and success. [01:02.05] We have all known people who did not complete college, but who have become very successful in business. [01:08.52] We call them street smart. [01:11.17] We also know people who, on the whole, are positive, communicative, pleasant and supportive -- these people enjoy a high level of EQ. [01:20.05] The vast majority of one's ultimate success in society is determined by non IQ factors, ranging from social class to luck. [01:32.36] Emotional intelligence is one of those factors. [01:36.46] The good thing about EQ is that it can always, at any age, be improved, unlike IQ, [01:43.26] which remains more or less fixed in adult life. [01:48.04] It's important to -- Know one's own emotions. [01:52.36] Recognize and name emotions you feel; understand why you feel that way; and distinguish between feeling and actions. [02:02.40] Motivate oneself. [02:04.47] When considering how to harness your feelings, practice some emotional self control and delay gratification. [02:13.04] Stanford University researchers tested children's impulse control by placing a banana in front of them and telling them that they would receive a second one if the first remained when the researcher, [02:26.44] who needed to leave the room, returned later. [02:30.52] The follow up study found that, overall, the children who delayed gratification and did not eat the banana were more successful later in life -- as measured by a range of factors including happiness, [02:44.11] income and job satisfaction -- than those children who ate the banana immediately. [02:51.17] Recognize emotions in others. [02:54.47] The ability to take another person's perspective is a skill that effective managers possess. [03:01.49] Emotionally intelligent individuals also are sensitive to other people's feeling and listen well. [03:09.59] Manage emotions. [03:12.29] Accept your feelings, but find a balance between over sensitivity or over expression and emotional suppression. [03:22.00] Handle relationships. [03:24.24] Applying conflict management skills instead of ignoring conflict, and being considerate and cooperative are part of handling relationships from an emotionally intelligent perspective. [03:38.08] Communication skills are essential to healthy relationships.

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