情景會話口袋書人際篇 第345期:售后服務(1)

1. What after service can you offer?
你們能提供什么樣的售后服務?
還能這樣說：
How can you offer the after service?
What about the after service?
應用解析：
active service 實際戰(zhàn)斗，實戰(zhàn);
at one's service 為某人效勞;隨時提供服務;
customer service 客戶服務;
service quality 服務質(zhì)量
2. It can be refunded if there is something wrong with it.
如果有問題的話，可以拿來退貨。
還能這樣說：
If something goes wrong, it can be refunded.
You can return it if there is something wrong.
應用解析：
tax refund management 退稅管理;
refund the balance 補償差額;
charges refund 運費退款;
refund sth. to sb. 退還(所收的錢)，償付(花去的費用)
3. Can I have a refund?
我能不能有退款?
還能這樣說：
Can I have my money back?
Can I get a refund for it?
4. We offer maintenance for the goods.
我們提供保養(yǎng)維修。
還能這樣說：
We provide the customer maintenance service.
We are responsible for the maintenance.
應用解析：
breakdown maintenance 故障維修，停工檢修;
annual maintenance 年度保養(yǎng);
maintenance order 贍養(yǎng)令，撫養(yǎng)令;
effective maintenance 有效維護管理