聽力每日練習(xí) listen 3557 Complaining?about?a?Tour

 
2-- I'm sorry you have a complaint.
 
1-- I actually have a few complaints.
 
2-- Please tell me what went wrong.
 
1-- We were stuck in traffic for an hour.
 
2-- Well, that's out of our control.
 
1-- The bus had no air conditioning.
 
2-- It was 60 degrees out yesterday though.
 
1-- I want a full refund.
 
2-- I can't give you a full refund since you enjoyed part of the tour.
 
1-- How about a partial refund then?
 
2-- I will give you a partial refund for the unsatisfactory tour.
 
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注解：
 
1.complaint抱怨
2.air conditioning空調(diào)
3.unsatisfactory不能令人滿意的
 
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譯文：
 
1--我想要投訴我昨天乘坐的全天巴士之旅。
2--很抱歉沒讓您滿意。
1--我確實有一些抱怨。
2--請告訴我怎么了。
1--我們被堵了一個小時。
2--好吧，那不是我們能控制的。
1--巴士上沒有空調(diào)。
2--盡管昨天室外的溫度是60度。
1--我想要全額退款。
2--我不能給你全額退款因為你享受了部分觀光。
1--那部分退款呢？
2--我將為不愉快的觀光給您部分退款。