https://online2.tingclass.net/lesson/shi0529/0008/8497/3279L.mp3
https://image.tingclass.net/statics/js/2012
1--Room service.What can I do for you?
2--This is room 2012.Where is my laundry? You promised to send to me this moming.
1--Well,let me check for you. I am sorry,sir. They mistook your order as a normal one. Actualty it's an express laundry, is that right?
2--Yes.I ordered the express service.
1--Sir, we are terribly sorry for that.We will refund the charge and send your laundry to your room 3 hours later, is that all right?
2--That's fine.
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注解:
1.promised承諾
2.express快速的
3.terribly非常
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譯文:
1--客房部。我能為您做什么嗎?
2--這是房間2012。我送洗的衣服呢?你們承諾今天早晨會(huì)送來(lái)的。
1--讓我查一下。很抱歉,先生,工作人員將您的單子當(dāng)成了普通的訂單,實(shí)際上您要的是速洗服務(wù),對(duì)嗎?
2--是的,是要求速洗的。
1--先生,我們對(duì)此感到非常抱歉,我們將退還您的洗衣費(fèi),并會(huì)在3小時(shí)內(nèi)將您的衣服洗好送到您的房間內(nèi)。您覺(jué)得怎么樣呢?
2--可以。