聽力每日練習 listen 2779 A?product?guarantee

1-- Can you tell me what's included in your warranty?
 
2-- Certainly. The product has a two-year guarantee. If it breaks down during that period we offer a replacement unit completely free of charge. Our products are very reliable but we recommend you take out an extended warranty. This covers you for a further two years.
 
1-- I see.What does that include?
 
2--It covers all parts and labour, except for normal wear and tear of course.
 
1--What sort of response time do you guarantee?
 
2-- Our engineers are on call 24 hours a day We guarantee someone will be with you within four hours, but in practice it's often much sooner.
 
1-- Are there any exclusions?
 
2--Not really. It's a very comprehensive warranty. I’ll put a copy in the post to you and you can read through the small print.
 
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注解：
 
1.guarantee保修單
2.response回應
3.comprehensive詳盡的
 
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譯文：
 
1--你可以告訴我什么包括在你們的保修范圍嗎？
2--當然可以。本產品有兩年質保期。如果在質保期出現(xiàn)毛病，我們換件免費。我們產品的質量非?？煽浚俏覀兘ㄗh你購買延長質保。這又可以延長兩年質保。
1--我明白了。延長質保包含什么？
2--它包含所有零件和人工服務，當然除了正常磨損和破損外。
1--你們保證那種類型的回應時間？
2--我們的工程師一天24小時在線。我們保證工作人員會在四小時之后給予回應，但在實際中會更快。
1--沒有除外的內容嗎？
2--沒有。這是一個很周詳的質保。我給你寄一份，你可以認真看一下附屬細則。