商務(wù)英語(yǔ)播客 第71 課:捎口信

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Welcome back to Business English Pod. This is the second part of our look at answering the phone and taking a message. In this lesson, we’ll focus on taking a message.

歡迎回到商務(wù)英語(yǔ)播客，這是有關(guān)回電話和捎口信的第二部分，這節(jié)課中，我們來(lái)學(xué)習(xí)下捎口信。

We’ll look at ways to ask someone to leave a message, information that should be included in a message, and how to offer help. You will also learn how to acknowledge, check back andconfirm information that a caller gives you.

我們來(lái)看下讓某人留言的方法，情況應(yīng)該包含在信息中，并包括如何提供幫助。你也會(huì)學(xué)到如何

告知收到，核對(duì)并確認(rèn)留言者提供給你的信息。

Now, let’s rejoin Mark, who works for a company called Trivesco. He is calling a shipping company, Daneline, hoping to speak with someone named Sylvie Petersen. Sylvie is not there, so Mark has to leave a message with Amy, the receptionist.

現(xiàn)在，我們重新加入為Trivesco公司工作的Mark。他正在給船舶公司Daneline打電話，希望和叫作Sylvie Petersen的人說(shuō)話。Sylvie并不在哪兒，所以Mark必須把信息讓接待員Amy傳話。

Listening Questions：

1. How does the tone of Amy’s voice sound?

2. What information does Mark include in his message?

3. How does Amy make sure she has Mark’s phone number correct?