商務(wù)英語播客 第12課:打電話處理難題

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Telephoning: Handling Enquiries and Technical Problems

In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative choice questions. This questioning technique is useful when you need to clarify important information or reach a decision.

打電話：處理詢問和技術(shù)難題

在這節(jié)課，我們就繼續(xù)講如何用英語打電話來處理技術(shù)難題，提供可供選擇的方案來詢問從而來闡明情況。當(dāng)你需要闡明重要的情況或是需要達(dá)成協(xié)議時，這種詢問技巧十分有用。