雅思聽(tīng)力對(duì)話：酒店的員工管理02
雅思聽(tīng)力在考試中占據(jù)著重要的地位，時(shí)常用聽(tīng)力材料來(lái)磨耳朵可以不斷鞏固大腦的英語(yǔ)語(yǔ)言能力。以下是雅思聽(tīng)力材料，您可以結(jié)合MP3和下方的原文及翻譯進(jìn)行聽(tīng)力學(xué)習(xí)。
聽(tīng)力原文及翻譯
Now, I'd like to look at some ways you can reduce staff turnover in your hotels, and I'll do this by giving some examples of hotels where I've done some training recently.
現(xiàn)在，我想介紹一些可以減少酒店員工流動(dòng)率的方法，我將通過(guò)列舉一些我最近進(jìn)行過(guò)培訓(xùn)的酒店來(lái)介紹。
The Sun Club received feedback which showed that staff thought managers didn't value their opinions, they weren't made to feel they were partners who were contributing to the success of the business as a whole. This situation has changed; junior staff at all levels are regularly invited to meetings where their ideas are welcomed.
Sun Club 收到的反饋表明，員工認(rèn)為經(jīng)理不重視他們的意見(jiàn)，他們沒(méi)有感覺(jué)到自己是為整個(gè)業(yè)務(wù)的成功做出貢獻(xiàn)的合作伙伴。這種情況已經(jīng)改變；各級(jí)初級(jí)員工經(jīng)常被邀請(qǐng)參加會(huì)議，他們的想法會(huì)受到歡迎。
A year ago, Portland recognized the need to invest in staff retention. Their first step was to introduce a scheme for recognizing talent amongst their employees. The hope is that organizing training for individuals with management potential will encourage them to stay with the business.
一年前，波特蘭意識(shí)到需要投資于員工保留。他們的第一步是引入一項(xiàng)計(jì)劃，以表彰員工中的人才。希望通過(guò)為具有管理潛力的個(gè)人組織培訓(xùn)，鼓勵(lì)他們留在公司。
At Bluewater, managers decided to recognize 50 high achievers from across the company's huge hotel chain. As a reward, they're sent on an all-expenses-paid trip abroad every year. Fun is an important element in the trips, but there's also the opportunity to learn something useful. This year's trip included a visit to a brewery, where staff learned about the new beer that would be served in the hotel.
在 Bluewater，經(jīng)理決定表彰公司龐大連鎖酒店中的 50 名高成就者。作為獎(jiǎng)勵(lì)，他們每年都會(huì)被送去一次全額費(fèi)用的出國(guó)旅行。旅行中很有趣，但也有機(jī)會(huì)學(xué)到一些有用的東西。今年的旅行包括參觀一家啤酒廠，員工們了解到酒店將供應(yīng)的新啤酒。
Pantlo Hotels identified that retention of junior reception staff was an issue. In order to encourage them to see that working in a hotel could be worthwhile and rewarding, with good prospects, they introduced a management program. These staff were given additional responsibilities and the chance to work in various roles in the hotel.
Pantlo Hotels 發(fā)現(xiàn)初級(jí)接待人員的留任是一個(gè)問(wèn)題。為了鼓勵(lì)他們認(rèn)識(shí)到在酒店工作是值得的、有回報(bào)的，而且前景良好，他們推出了一項(xiàng)管理計(jì)劃。這些員工被賦予了額外的責(zé)任，并有機(jī)會(huì)在酒店擔(dān)任各種職務(wù)。
Green Planets wanted to be seen as a caring employer, to make life easier for staff, many of whom had childcare responsibilities. The hotel began issuing vouchers to help cover the cost of childcare.
Green Planets 希望被視為一個(gè)有愛(ài)心的雇主，讓員工的生活更輕松，其中許多人有照顧孩子的責(zé)任。酒店開(kāi)始發(fā)放代金券，以幫助支付托兒費(fèi)用。
Louise Marsh at the Amesbury has one of the best staff retention rates in the business. Since she joined the company, she's made a huge effort to achieve this by creating a cooperative and supportive environment. The staff are part of a large family where everyone is valued. Okay, now I'd like to move on.
Amesbury 的 Louise Marsh 擁有業(yè)內(nèi)最好的員工保留率之一。自從她加入公司以來(lái)，她通過(guò)創(chuàng)造一個(gè)合作和支持的環(huán)境，為實(shí)現(xiàn)這一目標(biāo)付出了巨大的努力。員工是一個(gè)大家庭的一部分，每個(gè)人都受到重視。好的，現(xiàn)在我想繼續(xù)。
以上就是本期的雅思聽(tīng)力練習(xí)，希望對(duì)您的聽(tīng)力水平有所幫助。您也可以訪問(wèn)網(wǎng)站主頁(yè)，獲取最新的英語(yǔ)學(xué)習(xí)資料，全方位提升英語(yǔ)能力。
