禮節(jié)美語(yǔ)Voice Mail - Leaving and Receiving

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陳豪在北京的ABC美國(guó)公司工作，他跟美國(guó)同事Amy約好一起吃午飯。

(Office ambience)

C：對(duì)不起Amy，讓你久等了，辦公室有點(diǎn)事。

A：Nothing big, I hope.

C：一個(gè)客戶在電話里給我留言，但她說(shuō)得太快了，我反復(fù)聽(tīng)了五遍，才把她的電話號(hào)碼記下來(lái)。

A：Many people don't realize that they need to slow down when they are leaving their phone number on voice mail.

C：就是， 而且往往越是到最后講電話號(hào)碼的時(shí)候，有些人講話的速度越快，真不知道他們是怎么想的。

A：Neither do I, but it is all too common. There is a simple solution which shows courtesy on your part.

C：What's that?

A：You should give your name and phone number at the beginning of the message and repeat your number at the end.

C：你是說(shuō)上來(lái)先說(shuō)一遍電話號(hào)碼，到留言結(jié)束前再重復(fù)一遍？這樣做有什么好處呢？

A：If the person you are calling has trouble understanding the phone number, he gets a second chance at the end of the message. If that doesn't help, he only has to replay the beginning of the message to hear it again.

C：沒(méi)錯(cuò)，今天我反復(fù)聽(tīng)那個(gè)留言，就是因?yàn)榱粞蕴L(zhǎng)了，要從頭聽(tīng)到尾才能等到回電號(hào)碼的部分。

A：Uh-oh, it looks as if we should start back to the office. I have a meeting in twenty minutes.

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陳豪跟Amy一起走回辦公室。

A：After all the trouble you had understanding the number, were you able to reach your client before you came to lunch?

C：別提了。她肯定是留完言就走了。我打過(guò)去已經(jīng)沒(méi)人了。

A：I find that very inconsiderate. If you know you are leaving your office as soon as you hang up, the polite thing to do is to let others know you are going to be away from your desk and tell them when you will return.

C：對(duì)呀！我發(fā)現(xiàn)，很多人離開(kāi)辦公室的時(shí)候都會(huì)修改語(yǔ)音信箱的問(wèn)候詞。

A：That's a good idea. It not only lets other people know when you will be available, it sends a clear message that you are thoughtful as well as efficient.

C：上次休假，我也特別錄制了語(yǔ)音信箱的問(wèn)候詞，告訴來(lái)電話的人我什么時(shí)候回來(lái)，結(jié)果回來(lái)后忘了改回去。最后還是客戶告訴我說(shuō)，你的留言過(guò)時(shí)了。

A：Listen to your own greeting from time to time so that doesn't happen. In fact I recommend you change your greeting whenever you are out of the office for more than a few hours. Then make it a habit to change it again when you return.

C：我現(xiàn)在就是這樣，每次出差或是休假，只要是半天以上，我都會(huì)修改留言。我發(fā)現(xiàn)，如果養(yǎng)成習(xí)慣，這樣做其實(shí)并不麻煩。