Customers often share personal experiences while they are shopping at my sister's horse-tack and riding-apparel store. Not surprisingly, safety is a primary concern when choosing equipment. Once, when I was helping out on the sales staff, a woman looking at head gear insisted on the best available.
"I've spent well over $100,000 on my brain and need to take good care of it," she said.
Alarmed, I asked, "Did you have a head injury?"
"No," she replied. "I graduated from college."
好好保護
顧客們在我姐姐的馬食和騎馬服商店里買東西時,經(jīng)常彼此交流個人經(jīng)驗。毫不奇怪,安全是在購買裝備時考慮的一個主要因素。一次,當(dāng)我在銷售處幫忙時,一名挑頭盔的婦女堅持要買最好的一種。
“我已經(jīng)在我的腦袋上花了遠不止十萬美元,需要好好保護它,”她說。
我吃了一驚,問道:“你的頭受過傷嗎?”
“沒有,”她說,“我從大學(xué)畢業(yè)了。”