I'm sorry to hear that……我很抱歉聽到……
I am truly sorry that……我真的很抱歉……
I wish things had happened differently.我真希望情況不是這樣的。
It’s my fault.I’m so sorry.是我的錯,我道歉。
I regret deeply……我深刻反省……
I am very sorry to inform you……我很抱歉地通知您……It was my mistake.那是我的過失。
Whoops, my bad.哎呀,壞了!
Please excuse me.請原諒我。
I’m so sorry.我很抱歉。
What can I do to make it up to you?我該如何補償您呢?
Is there anything I can do?有什么是我可以做的?
It's OK, don't worry about it.沒事的,不必為此擔(dān)心。
Forget it.沒關(guān)系的。
It's no big deal.沒什么大不了的。
No biggie.根本不算什么。
You're okay.不用操心。
Don't stress.別有什么壓力。
It doesn’t matter.沒關(guān)系的。
Please be careful next time.請下次注意。
I guess I can forgive you this time.這次我會原諒你的。
You’re forgiven.你已經(jīng)得到諒解了。