歡迎光臨IBJ銀行。我們?nèi)绾螢槟?wù)呢?
B: I spoke to a girl named Claire on the phone; it's about losing my card and everything.
我和一個(gè)叫Claire的女孩通過(guò)電話,是關(guān)于我丟失銀行卡還有其他所有東西的事情。
A: What I need you to do first is fill in these forms, with as much detail as possible. Then we can get you a new card.
我需要您做的就是先盡可能詳細(xì)地填寫這些表。然后我們可以給您辦一個(gè)新卡。
B: So, I can get my new card today?
那么,我今天能拿到新的卡了?
A: I'm sorry, Sir, the full procedure can take up to 7 days to process everything.
對(duì)不起,先生,全部手續(xù)最長(zhǎng)需要7天的時(shí)間辦理完畢。
B: 7 days! What am I supposed to do for money until then?
7天!在那之前用錢我應(yīng)該怎么辦呀?
A: If you bring some ID with you it's possible for you to make a withdrawal over the counter if you need to. But unfortunately, without your new card you cannot use the ATM, so all withdrawals must be made within working hours.
如果您帶著身份證件的話您是可以在需要時(shí)到柜臺(tái)辦理取錢業(yè)務(wù)的。 但是,不幸的是,沒(méi)有新卡您不能使用自動(dòng)提款機(jī),因此您只能在我們上班時(shí)取款。